outage

AIS performance issues

AIS (Administrative Information System) has been experiencing performance issues today that has resulted in slowness and lags in access of the system. The technical team is currently troubleshooting the issue. We are very aware of the role AIS plays in campus processes at this time and are focused on restoring […]

NetID conversion complete for students

The NetID conversion for students accounts was completed as of 12/24 @ 11:00am.   Students, faculty and staff are able login to email with the new NetID login credentials. Please bookmark the NetID & Password Help page and reference this before calling Help Desk for assistance with NetID passwords or account […]

NetID conversion complete for Employees

The NetID conversion for employee (faculty and staff) accounts is complete.   Faculty and staff are able login to email with the new NetID login credentials. Student NetID accounts are not yet available.  The work converting all student accounts will continue through today (Wednesday 12/23).  A subsequent message will be going […]

NetID work ongoing

Substantial progress on NetID has been made today (12/21). The work will be continuing into Tuesday (12/22). The login ability to campus systems are not yet restored. A text message will go out to campus employees when work is complete.

Email interruption [UPDATED 11a 5/24/2020]

5/24/2020 : 11am – We were able to identify a the issue impacting a small subset of email users. It was an internal communications issue between email infrastructure components. All our tests indicate services are online. —————————————————– 5/24/2020 : 8am – We are investigating reports of a few accounts that […]