AIS

Unplanned Service Outage [RESOLVED]

UPDATE 6:00 am — Most critical campus services have been restored, including faculty/staff email, AIS/PAWS and DNS. Work is ongoing to restore VDI/virtual desktop access. Please be advised that testing is ongoing through the day. Please inform the Help Desk at helpdesk@csupueblo.edu of any ongoing service issues. Thanks for your […]

AIS/Student PAWS update

The work to identify the issue impacting AIS, particularly Student PAWS, is ongoing.   While I am happy to report that the system is online and available for you to access, we are watching it closely for performance issues while we continue to isolate the root cause.    We have put automated […]

AIS performance issues

AIS (Administrative Information System) has been experiencing performance issues today that has resulted in slowness and lags in access of the system. The technical team is currently troubleshooting the issue. We are very aware of the role AIS plays in campus processes at this time and are focused on restoring […]