Unscheduled Outage: Network Resources down at the Tower
DATE/TIME: 12-19-2022 11:38 PM
DURATION: On going
IMPACT: There is a connection issue between Pueblo and the Tower at Colorado Springs. Currently all network resources are unavailable, LUMENS(Centurylink) has been contacted and the connection issue is being investigated.
REASON: Unknown at this time, LUMENS is investigating a connection issue.
TRAINING: To assist users in learning the fundamentals of Filebound and how to handle the CRA process, numerous training sessions will be held the week of January 9, 2023. To sign up for a session, visit the Information Technology Computer Resources Application website.
SCHEDULED OUTAGE: Computer Resource Application (CRA) Form Outage
DATE/TIME: 01-02-2022 at 8:00 am
DURATION: Starting 01-02-2022 8:00 am to 01-06-2022 8:00 pm
IMPACT: The CRA Form will be unavailable during this period.
REASON: The CRA Form will be replaced and tested during this downtime.
Unscheduled Outage: It has been reported to ITS that the Degree Audit system (DARS) is unable to process audits, evaluations or exceptions. – RESOLVED. The system is running normally.
DATE/TIME: 12-12-2022 10:30 AM to 5:15 PM
DURATION: 6 hours and 45 minutes
IMPACT: Currently no audits can be ran for or by students, faculty and staff with the website or client software. No transfer evaluation or exceptions can be processed.
REASON: One of the services that runs the audits was not working properly.
UNSCHEDULED OUTAGE: Voice Mail system is currently down. – RESOLVED
DATE/TIME: 12-12-2022 at 8am to 2:20pm
DURATION: 6 hrs. 20 min
IMPACT: Voice mail services have been restored.
REASON: Not reported.
Scheduled Outage: The system that support CSU Pueblo’s Single-Sign-on(SSO) environment is having its Security certificates renewed. – COMPLETED.
DATE/TIME: Friday 12-09-22 at 8PM to Saturday 12-10-22 at 1AM
DURATION: 5 hours
Affected Systems will include: No expected down time during this window, however any system that uses SSO to authenticate with such as PAWS, NetID Self-Service, KFS, email could be affected.
REASON: Installing new security certificates.