[Scheduled Outage] Firewall replacement outage 05-22-23 at 6:30 PM

Campus Network Outage

IMPACT: All campuse resources will be affected. This includes but is not limited to:

All Websites
Internet access on campus
Remote access to computers (LogMeIn and VDI)
NetID self-service (Activations and Password resets)
Filebound access

DATE/TIME: 05-22-2023 at 6:30pm

DURATION: Until Completed est. 2hrs.

REASON: Replacement the of Main Campuses firewalls.

[Scheduled Maintenance] RAMweb and ARIESweb on 5/20/2023 at 8:00 AM – 12:00 PM


IMPACT: Banner Admin Pages and Self-Service will be up the entire time; this outage is localized to just RAMweb and ARIESweb. Examples of impacted users/uses include registration for Fort Collins campus students, grade entry for instructors, and the Pay option for CSU-Pueblo students.

DATE/TIME: 05/20/2023 at 8:00 AM 0 12:00 PM

DURATION: Until Completed, estimated 05/20/2023 at 12:00pm.

REASON: The Division of Information Technology, in coordination with the Division of Enrollment and Access and other campus units, is upgrading the server infrastructure supporting RAMweb and ARIESweb, widely used web applications.

[Known Issue] BANPROD Admin Pages SSO issue.

UPDATE [05/09/2023] – After checking both admin servers, we could not find any specific reason for the issue. The only thing remains that we exhausted both servers’ connection pools. We put both servers back under the load balance, and we will keep a close eye on the number of connections […]

[Unscheduled Maintenance] AIS on 5/8/2023 at 8:00 AM

The T: is not accessible, causing an AIS system outage for scheduled maintenance on May 8, 2023 starting at 8:00 AM.

IMPACT: The outage is affecting AIS access for all users.

DATE/TIME: 05/08/2023 at 8:00 AM.

DURATION: Until Completed.

REASON: A network drive has become inaccessible. Because it cannot be opened the program AIS cannot run. Thus no one can open AIS on any of their computers and it may appear as though it has been uninstalled.

[Scheduled Maintenance] Banner on 5/7/2023 at 7:00 AM – 3:00 PM

The Banner system will have a planned outage for scheduled maintenance on May 7, 2023 starting at 7:00 AM. The maintenance is expected to end at 3:00 PM.

IMPACT: The outage is affecting all Banner Apps. App Nav/ Admin Pages/ BCM / BDM / NelNet/ JobSub/ Appman/ Student SSB/ Faculty SSB / General SSB / Banner Extensibility (Page Builder)/ uAchieve CSU and CSUP/ Registration SSB.

DATE/TIME: 05/07/2023 at 7:00 AM

DURATION: Until Completed, estimated 05/07/2023 at 3:00pm.

REASON: Banner Maintenance