Author Archives

John Brownlee

[Scheduled Outage] Firewall replacement outage 05-22-23 at 6:30 PM

Campus Network Outage

IMPACT: All campuse resources will be affected. This includes but is not limited to:

AIS
PAWS
All Websites
BlackBoard
Internet access on campus
Remote access to computers (LogMeIn and VDI)
NetID self-service (Activations and Password resets)
Filebound access
uAchieve

DATE/TIME: 05-22-2023 at 6:30pm

DURATION: Until Completed est. 2hrs.

REASON: Replacement the of Main Campuses firewalls.

[Unscheduled Maintenance] AIS on 5/8/2023 at 8:00 AM

The T: is not accessible, causing an AIS system outage for scheduled maintenance on May 8, 2023 starting at 8:00 AM.

IMPACT: The outage is affecting AIS access for all users.

DATE/TIME: 05/08/2023 at 8:00 AM.

DURATION: Until Completed.

REASON: A network drive has become inaccessible. Because it cannot be opened the program AIS cannot run. Thus no one can open AIS on any of their computers and it may appear as though it has been uninstalled.

[SERVICE RESTORED] Banner Upgrade – 4/16/2023 at 7:30 AM

SUCCESSFUL UPGRADE: Banner, Faculty and Student PAWS and Banner Admin including Financial Aid should be functioning again. Please contact the Helpdesk if your functionality has not been restored. IMPACT: Faculty and Student Self-Service Banner (PAWS) and Banner Admin. DATE/TIME: Sunday, April 16th from 7:30 AM – 11 AM DURATION: 7:30 […]