Author Archives

Chris Milliken

Executive Director of Information Technology

Web Outlook glitch being investigated

Some users have reported a glitch when using the web-based Outlook that we are working to resolve. The behavior is described as automatically logging out the user when clicking on an email or attempting to compose a message. We are giving this our full attention and will update this post […]

Current account support requests

The configuration issues previously mentioned have been addressed, affected accounts rectified and are currently being followed up on. We have made significant progress in completing tickets that have come in since the start of semester. We noticed some email accounts are sending ticket responses into the spam folder. Please check […]

Inconsistent access issues (Blackboard, email, NetID)

[RESOLVED] — The IT team has identified a configuration issue with the automated system that has impacted some individuals trying to access Blackboard and email. This has resulted in inconsistencies in what some students see listed as their classes and their availability to access email. In many cases, things can […]