Author Archives

Patricia Garcia

[Scheduled Outage] System Maintenance 02-24-23 at 6:30 PM – Completed

SCHEDULED OUTAGE: Campus network outage – COMPLETED

DATE/TIME: 02-24-2023 at 6:30pm to 10:30pm

DURATION: 4 hours

IMPACT: All network access including: AIS, PAWS, all Websites, email, BlackBoard, Internet access on campus, on campus computer logins and remote access to computers will all be affected.

REASON: Maintenance on the servers and server environment. This is part of IT’s standard maintenance cycle.

[Scheduled Outage] NetID Self-Service on 2/04/22 at 10:00 am

Please be advised that NetID Self-Service will be unavailable on: Saturday, February 4th from 10:00am thru 4:00pm.

DETAIL: NetID Self-Service will be unavailable. This is for the following reason(s): upgrade to the production environment.


DATE/TIME: Saturday, February 4th from 10:00am thru 4:00pm.

DURATION: Approximately 6 hours to complete.

IMPACT: Any changes to user accounts would be suspended during this time. For example: No password changes, activations, or email address updates.

[Scheduled Outage] Kuali Financial System (KFS) 01/29/2023 at 06:00 AM

Please be advised that Kuali Financial System (KFS) will be unavailable on: Sunday, January 29th from 6:00am thru 4:00pm. (Approximately 10 hours)

Below is the message we have received.

Maintenance: Kuali Financial System (KFS): 01/29/2023 06:00 AM to 04:00 PM: KFS will be down for an update and maintenance work

The KFS system will be unavailable on Sunday in order to perform a crucial update.

The KFS system will be unavailable on Sunday in order to perform a crucial update. This update will require the system to be unavailable from 6:00 AM until 4:00 PM. If the system becomes available sooner we will notify you.

[Software Issue] Outlook 2013 and older access issues. 1-25-2023 at 8AM

END-OF-LIFE SOFTWARE: Outlook 2013 and older clients are no longer working. Full access to email is available by logging in on the web at:

DATE/TIME: 1-25-2023 at 8AM

DURATION: Ongoing.

IMPACT: Faculty and staff on campus who use Outlook 2013 (or older) cannot use the application on their machines. This application will require an update to the computer and Windows updates to be applied.

REASON: Microsoft has depreciated services for an authentication method used in an older software version. This will require an update to the application, or for email users to log in on the full Outlook on the web.

NEXT STEPS: The technician team is actively updating applications via requests in the ticketing queue. Many computers have updated applications, but if yours is affected, please add a ticket number with your computer name. We have a process that will remotely push updates and provide a few pop-up prompts to guide you through the fix.