DATE/TIME: 12-21-2022 at 08:00am to 12-28-2022 12:53 PM
DURATION: 7 Days, 4hrs and 53 minutes
IMPACT: Some user authentication was unavailable.
REASON: We have identified the issue with authentication to be a failing switch in our core router chassis. Our vendor has sent us a new switch module, which was installed to resolve our Authentication and network issues. All resources have been restored.
Special Instructions: If you are experiencing issues authenticating, please restart your computer and try logging in again. If you are still experiencing issues after a restart, please call the Helpdesk at X2002