We are continuing to monitor Blackboard during this time of change. Despite our capacity expansion of the platform in our initial continuity planning measures, significant additional enhancements have been made to scale it appropriately. The level of demand during this rapid move to 100% remote instruction revealed a previously unknown bug for which we now have a temporary work around. Our engagement with Blackboard support is ongoing and we have gained more critical insights, altering our support strategy as a result.
No LMS is perfect, but we can make it resilient through appropriate support strategy. We look forward to coming through this time of accelerated change with successful experience of learning for our students. We are a creative and robust community that will not only endure together but we also know how to thrive together.
Keep an eye on this space for any future status changes or updates about Blackboard.